Technical firm in Redding seeking an IT technician to support office systems and client systems. This is a full time in person position, but part time would be a possibility depending on your needs. A baseline of skills is expected, although your background need not exactly match the job duties below, provided you have the interest and aptitude to grow. This is also potentially a growth position beyond the duties listed. Wage and benefits are a function of experience.
PERSONAL CHARACTERISTICS
Professional
Personable
Support mindset
Ability to work independently
END USER DESKTOP SUPPORT
PC and laptop troubleshooting
Windows OS configurations, updates, and performance troubleshooting
Use account setup, password resets, and login issue resolutions
Microsoft 365 installaation, configuration and support (Outlook, Teams, OneDrive)
Remote suppot (VPN, RDP, remote tools)
New user onboarding
OTHER DEVICE SUPPORT
Printers, other devices
NETWORKING
Understanding of IP concepts including addressing, subnets, and routing basics
VLAN configuration and troubleshooting
Managed switch configuration
Network diagnostics and troubleshooting
Familiarity with firewalls and VPN connectivity
Ability to interpret network diagrams
SERVER SUPPORT
Active Directory user/group management
File share and NTFS permissions troubleshooting
Print server setup and maintenance
Virtual machines concepts
Backup systems concepts
Local/remote storage concepts
CLIENT SYSTEMS SUPPORT
Beyond the Company's office systems, we provide support for our Customers' systems, and the duties above could be extended to their sites.
Please submit a resume and letter of interest to the CL email. We will reply with our actual email, and we will leave the CL indirect addressing behind. Thank you for your interest.
Principals only. Recruiters, please don't contact this job poster.